We at ebuysoultions, we strive to ensure satisfaction with our services, including Digital Marketing, E-Commerce Solutions, and Payment Integration. This Return Policy outlines the terms for refunds or cancellations for our services. Please review this policy carefully before engaging with us.
Eligibility for Refunds
Service Not Started: If you cancel a service (e.g., Digital Marketing campaign, E-Commerce setup, or Payment Integration) before work begins, you may be eligible for a full refund.
Unsatisfactory Delivery: If a service does not meet the agreed-upon scope or quality, you may request a partial or full refund, subject to review.
Non-Delivery: If we fail to deliver a service within the agreed timeline, you may request a refund.
Non-Refundable Services
Certain services are non-refundable, including:
Completed Digital Marketing campaigns (e.g., ad spend on third-party platforms).
Custom E-Commerce or IT development work that has been fully delivered.
Third-party fees (e.g., Easypaisa, JazzCash, or international payment gateway charges).
Sharing Your Information
We do not sell or rent your personal information. We may share it with:
Service Providers: Third-party vendors (e.g., payment processors like Easypaisa, JazzCash, or bank APIs) to facilitate services.
Legal Authorities: When required by law or to protect our rights.
Refund Process
To request a refund:
Contact us within 30 days of service purchase or delivery.
Provide your order details and reason for the refund request.
Our team will review your request and respond within 5-7 business days.
Refunds, if approved, will be processed via the original payment method (e.g., bank transfer, Easypaisa, JazzCash, or international gateway) within 10 business days.
Cancellations
Subscriptions: For recurring services (e.g., Digital Marketing retainers), cancellations must be requested at least 7 days before the next billing cycle.
One-Time Services: Cancellations before service commencement may qualify for a full refund, minus any third-party fees.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions about this Privacy Policy, please contact us
